At KEOŌ, every piece is made-to-order, crafted specially for you once your order is placed. Because of this personalized process, we do not offer refunds on any orders.
However, we are happy to assist you with a size change, alterations or style exchange because your satisfaction is our utmost priority, and your purchase is extremely valuable to us.
If you require an exchange for size or style, our team will gladly help facilitate it. Please note that shipping charges will be deducted from the order value in case of exchanges.
We are committed to supporting our customers at every step and ensuring that your experience with us remains smooth and satisfying. If you need assistance, our team is always here to help. You can get in touch with us on +918178319329, for any exchange or customization assistance and our team will guide your through the process.
